Terms of Service

These Terms of Service (“Terms”) govern access to and use of services provided by RedRight Labs LLC (“RedRight,” “we,” “our,” or “us”). By accessing, subscribing to, or using the RedRight Isla system, you agree to these Terms.

1. Service Description

RedRight Isla is an operational communication and workflow assistance system designed for service-based businesses. Functionality may vary by configuration, industry vertical, and onboarding scope.

2. Operational Model & Human Oversight

Isla operates within defined workflows and protocols. Certain booking requests, confirmations, or operational packets may be routed for human review and approval. Final appointment confirmations may require approval by the business or artist.

3. SMS & Communication Disclosure

Where enabled, Isla may send operational messages via SMS or voice. Message frequency varies based on business activity. Message and data rates may apply.

Businesses using Isla are responsible for obtaining any legally required consent from their customers prior to communications being sent.

4. No Guarantees

RedRight provides operational support services and does not guarantee uninterrupted service, error-free operation, revenue growth, bookings, or specific business outcomes.

5. Business Responsibilities

Businesses using Isla are responsible for:

• Final approval of bookings and scheduling commitments
• Maintaining accurate calendar availability
• Compliance with applicable laws and professional obligations
• Obtaining required customer communication consent
• Timely review and response to operational packets where applicable

6. Acceptable Use

You agree not to use our services for unlawful, abusive, deceptive, fraudulent, or harmful activity. RedRight may suspend or terminate access for violations, misuse, nonpayment, or risk to platform integrity.

7. Limitation of Liability

To the fullest extent permitted by law, RedRight shall not be liable for indirect, incidental, special, consequential, or punitive damages, including business losses arising from missed appointments, scheduling conflicts, communication delays, or reliance on automated workflows.

8. Intellectual Property

The RedRight Isla system, including its workflows, automation logic, templates, branding, and documentation, remains the exclusive property of RedRight Labs LLC.

9. Governing Law

These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-law principles.

10. Contact

RedRight Labs LLC
South Carolina, USA
support@redrightlabs.com